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“Imagine one day, Siri, Apple’s voice helper, has become incredibly mind-blowing. A major part of where Apple is working on the AI portion of their research is on that. The Verge recently touched on the company’s efforts in their article. For instance, a group of Apple employees who dedicate their efforts to making Siri work in the absence of the wake word is given.
Siri will not need to be activated by saying “Hey Siri” or just “Siri” to start talking. Instead, it will just know when a person wants to address it. Scientists acknowledged that an action word may not be the only trigger word that might not always be present in a command.
This report also pointed out a joint effort by another group to develop software to recognize trigger words better. It is also the case that there was another piece of work where they could train a system to interpret a strange word set more easily, which voice assistants often struggle with.
Apple is investigating how to assist Siri in understanding people better. They created this entity that they called STEER (Semantic Turn Extension-Expansion Recognition). This system assists Siri to know when a person is asking for a follow-up question or to start a new one; therefore, it answers better during conversations.
The report informs us that Apple has followed a cautious approach to AI, as in the words of PYMNTS. The ReALM project is one of their projects, and it is named Reference Resolution as Language Modeling. It helps us to understand visual materials on the screen even better by using language models with large parameters.
According to Dan Faggella, an AI researcher who works for some other firm, chatbots can sometimes become the reason for customers’ frustration if they do not work properly. Although Taylor posited that AI could be a great tool in the fast and simple questions category (as it won’t make the client angry and will make the process more enjoyable), Taylor also predicts that AI could be a hit in cases when customers would stick with the company and make more purchases.
The voice technology industry is developing at a rapid pace. According to a study by PYMNTS Intelligence, fast is the keyword in this area. 54% of consumers wish to use it more because it provides the speed that they desire.