Tokyo – NTT DATA, the global leader in IT and digital business services, has also been recognized as a leader for the 2024 ISG Provider Lens™ Generative AI Services (Global) underlining the prowess of NTT DATA in helping organizations transform with its advanced GenAI services and strategic consulting.
The ISG report evaluated 79 providers and identified leaders based on their domain-specific AI capabilities, collaborations with major technology enterprises, and emphasis on ethical AI frameworks. In this regard, NTT DATA excelled, thanks to its scalable production-ready GenAI solutions, infrastructure-agnostic cloud, and the Enterprise GenAI Management framework, which simplifies the adoption of AI for business.
The company’s GenAI TechHub and verticalized solutions were highlighted as pivotal in delivering domain-specific value efficiently. Gowtham Kumar, Assistant Director and Principal Analyst, ISG, remarked, “NTT DATA’s Generative AI value proposition blends advanced capabilities with a business-centric approach, leveraging verticalized solutions and the [Enterprise GenAI Management] framework to guide enterprises toward full AI-driven transformation. With scalable, production-ready solutions, cloud-agnostic infrastructure, and its GenAI TechHub, NTT DATA accelerates adoption and delivers domain-specific business value efficiently.”
The NTT DATA approach emphasized governance with ethical AI and innovation. It has emerged as having industry-specific LLMs and ready-to-go architectures tailored for specific client needs. Therefore, this approach empowers businesses to have internal processes, increase customer engagement, or tackle any global challenge, such as a shortage of skilled workforce.
With promises of 40 years of research and development in AI, partnerships that run really deep, and offering the full gamut of consulting services, NTT DATA is best positioned to bring enterprises toward sustainable and responsible innovation.
“NTT DATA is committed to helping companies realize business value by creating new products and services that enhance customer interactions, and revolutionize internal operations,” said Marv Mouchawar, Head of Global Innovation, NTT DATA.
“We recognize that Generative AI enables a more productive and prosperous society while addressing challenges such as skilled workforce shortages. With four decades of continuous AI R&D, a robust partner ecosystem, and end-to-end consulting and digital business process services-from strategy to infrastructure-we’re dedicated to supporting our clients in mastering their GenAI strategies.”
These strategic alliances, including the one with Microsoft, bolster NTT DATA’s capability to provide transformative GenAI solutions worldwide. It has also ensured that businesses take up the adoption of AI technologies confidently by placing a focus on governance and ethical considerations.
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