On January 23, Palona AI officially rolled out, which is a suite of AI solutions designed to boost the growth of direct-to-consumer (D2C). In the same press release, the company also announced a successful $10 million seed funding round under the participation of multiple investors, including UpHonest Capital, Fusion Fund, Maynard Webb, and NEO Investment Partners.
Palona AI differentiates itself by integrating high emotional intelligence (EQ), multimodal AI models, and proactive engagement. It will allow businesses to deploy AI sales agents that mimic human-like intuition and persuasion.
Palona AI That Sells-Beyond Chatbots
Unlike conventional chatbots, Palona AI learns dynamically from customer interactions, which makes it a game-changer in AI-driven e-commerce and digital customer service.
Early adopters, including smart home company Wyze and wellness brand MINDZERO, have witnessed significant improvements in sales conversion and customer engagement.
For instance, Wyze’s AI assistant provides a curated, personalized buying experience. Similarly, the West Coast pizza chain ‘Pizza My Heart’ has integrated Palona AI to bring its brand mascot, Jimmy the Surfer to life. It will enable customers to place orders via text and voice with personalized recommendations.
“We have pioneered Generative AI technology to help businesses grow by giving them AI that breathes life into their brands. Palona will replace the shopping ‘doomscroll’ with a delightfully friendly and individualized experience that builds relationships,” Maria Zhang, CEO and co-founder of Palona stated in the press release. “Building relationships with customers requires a precise mix of human skills that even the best salespeople train for years to achieve. We captured that skillset and turned it into models and actions our AI Agents can consistently perform.”
Palona AI is led by an expert team of AI veterans with deep expertise in engineering and product innovation. Maria Zhang, the CEO and co-founder brings great experience from her tenure as VP of Engineering at Google.
Source: https://www.businesswire.com/news/home/20250123174563/en/Ex-Meta-Ex-Google-Team-Launches-Palona-AI—Sales-Agents-to-Delight-Consumers
Latest Stories:
Google Supercharges ‘Circle to Search’ With AI Advancements
Grameenphone Partners with Ericsson to Revolutionize AI-Driven Telecom Services
